PRODUCTS
AND
SERVICES

COMPETITIVE PRICING

We have been working for more than 20 years in Cuba and we’ve built solid and long-term relationships with our network of suppliers. Due to the volumes we’ve achieved through the years, our prices have become increasingly competitive. And we work with floats for rental-cars at risk, resulting in pricing for rental-cars that is very attractive, decreasing the fee for the entire package.

Accommodations

HOTELS

Over the top luxury

B&B

Small scale-Colonial

Hotels

Luxurious relaxing

B&B

Boutique-experience

We can book any accommodation provided by the State-owned companies and also give you access to our unique portfolio of Bed & Breakfasts which are carefully selected by our staff and categorised into different standards. You can therefore be more transparent to your clients, inform them in advance and you can more easily manage their expectations.

Excursions and Experience

Discover the streets of Havana

Admire the beautiful squares and streets of Havana Vieja, while the guide tells you everything about local life in this unique capital.

Cook and eat as the Cubans

Famous local dishes will no longer be unknown to you after this cooking workshop. Here you learn how to combine the real and rich Cuban flavours.

Share your passion with a local

Meet a Cuban who pursues the same profession as you or has the same hobby! It’s a fun way to discover how this differs from how this is done in your own country.

Hike in nature

Visit the famous nature reserve Sierra del Escambray and walk to the waterfall for a refreshing dive in the water.

Trinidad City Tour

The history of Trinidad

Our local guide will tell you all about the history of Trinidad. After this tour you will see Trinidad from another perspective.

Trinidad pottery workshop

Creative pottery workshop

A famous ceramic artist will teach you abou the basics of pottery and help you create your own artwork. Possible at all levels.

Relax on the beach of Cayo Levisa

Relax on the beach of Cayo Levisa

Take a boat to this island for a day on the beach of this small island or discover the underwater world.

Underground bike tour

Underground bike tour

Discover the backstreets of Havana by bike! The guide will take you through the interesting hipster neighbourhoods and will tell you all about the local culture.

We believe that the best way to experience Cuba is through its own people. These cultural encounters are all about learning to perceive the world through different eyes and with mutual respect, interest and personal growth. Travellers learn from local communities and local communities learn from travellers. Here you can read some personal stories from our own guides or bicitaxeros, giving you an impression of what local impact of each tour.

Transportation

FLEXIBLE OPTIONS TO TRANSPORTATION

We know that transportation in Cuba is a challenging topic and we understand the need for immediate confirmations. Hiring rental-cars at risk means less stress for you and your sales team and together we always search for suitable alternatives if necessary. We have direct contracts with all local rental-car companies: Rex Carrental, VIA Carrent, Cubacar and Havanauto. On the other hand, exploring Cuba by private transfers is becoming very popular and more affordable. The most inexpensive transportation is by bus (VIAZUL). We can also arrange bus tickets in advance.

FLEXIBLE OPTIONS TO TRANSPORTATION

We know that transportation in Cuba is a challenging topic and understand the urge of immediate confirmations. Buying rental-cars at risk gives you and your sales-team less stress and together we always search for suitable alternatives if necessary. We have direct contracts with all common rental-car companies: Rex Carrental, VIA Carrent, Cubacar and Havanauto. On the other hand, exploring Cuba by private-transfers is becoming very popular and low-cost. The most budget way of travelling around is by bus (VIAZUL) in which we can arrange bus-tickets beforehand.

Group, incentives and FIT

Incentive

“Group-package accommodation in Havana with guided-tour and special dinner”

Groups

“Luxurious accommodations for groups”

FIT

“Tailor-made roundtrips for families or individuals”

We offer all products and services for groups, incentives and FIT which are provided by the State-owned companies. We have also developed our own tours and built up a unique portfolio of Cuban Bed & Breakfasts. Due to our expertise on the ground, we can help you to transform your itineraries into perfect packages for your clients. We have a lot of experience in different European markets and know the common mismatches. Therefore, we can support you and are able to anticipate your clients’ expectations.

Guarantees

FLEXIBLE

  • With a flexible mindset you can manage any challenge and transform it into an opportunity
  • Suitable solutions for each type of client
  • Supply small and large requests
  • Enhanced services for special occasions (birthdays/ honeymoon)

EFFICIENT

  • Our own supporting software is built-in to maximize efficiency
  • Quick response within 24 hours
  • Confirmations within 48 hours
  • Access to online products and services
  • Less back-office administration through use of the client-friendly Travel-app

INNOVATIVE

  • We are always searching for more fulfilling ways of experiencing Cuba
  • Providing the newest products available in Cuba
  • Adding products and services that match our concept
  • Developing our own tours based on market trends

RESPONSIVE

  • We guarantee proactive services from request to return from Cuba
  • Meet and Greet for all clients on the day after arrival
  • 24/7 emergency-phone number for local assistance
  • Follow-up and evaluate with clients during the trip